frequently asked questions
what is Slow skincare?
Slow Skincare because it takes time for our products to become fully Abloom.
🕧We let our ingredients rest in large barrels for 90 days to make sure we capture all the effective properties.
🌿More than 130 different ingredients provide a wholesome vegetarian buffet for your skin.
🌱We use 2-4 times more ingredients than scientifically proven to show results and to make sure your skin gets what it needs.
Ingredients are given all the time needed to optimally extract the active properties, so that maximum quality and efficacy is achieved, in the highest concentrations.
Our production process is done by hand from start to finish, which takes more time than mechanical processing. As nature intended.
What is organic skincare ?
It simply means skincare that contains only organic ingredients.
Yet to have a product certified as organic with some official bodies, skincare need not necessarily contain 100% organic ingredients.
The Soil Association requires a minimum 95% organic ingredients in order to be able to state a product is organic. Products can contain a minimum of just 70% organic ingredients to be able to carry the Soil Association logo.
With us, if our products state “Organic”, then they are 100% organic. If our products state Organic & Natural, they will also contain ingredients such as salts or clays, which cannot be called organic due to their naturally occurring state.
We never use synthetic ingredients or preservatives. So our advice is to always read the ingredient labels carefully.
WHAT IS NATURAL SKINCARE ?
Natural skincare should mean skincare products that are made purely from natural ingredients.
However, some ingredients can originate from a natural source yet are so highly processed that the end product is not so natural.
This isn’t always the case with ‘natural skincare’ products but again, our advice is to read the labels carefully.
At Abloom, using truly pure, organic and natural ingredients is what we’re all about. The natural ingredients we use are nature’s delights such as salts and clays. Whilst these are subjected to a degree of processing, it is relatively minimal.
What defines vegan skincare?
Vegan skincare are products that are created without any use of ingredients from animals, animal-derived products or animal by-products. These by-products are the parts of the animal that are not directly consumed by humans. Beeswax, lanolin, collagen, carmine, cholesterol, and gelatin are some of the most commonly used animal by-products by the world’s leading beauty and cosmetic brands, and they are found in an extensive range of items produced by these brands.
Is there a difference between vegan and cruelty-free?
It’s also important to note that the terms ‘vegan’ and ‘cruelty-free’ are not synonyms, though the confusion is understandable. As stated above, ‘vegan’ refers to products without any animal-derived ingredients, but it does not specify on the production process. Technically, items tested on animals can claim to be vegan. By the same token, ‘cruelty-free’ means that the final product has not been tested on animals in the process, but can contain some of those pesky animal-derived or animal by-products mentioned above.
can I use Abloom products when I am pregnant?
Yes, you can! All our products are made from 100% natural and organic ingredients and do not contain toxins, chemicals or harmful ingredients for you or your baby. Our Organic Miracle Oil will help to keep your skin soft, hydrated and supple. you don't want stretch marks so keep massaging your skin when your belly is growing!
some products contain alcohol. Is this harmful for my skin?
Unlike most skin care products, our alcohol is edible (consumer grade). It is extracted from organic sugar cane. As a result, the alcohol we use contributes to the effectiveness of our products, it is functional as a cleaning and disinfecting ingredient, in addition to having a natural preservative effect.
You use wild harvested products, what about damage to nature?
All wild harvested ingredients are ethically picked. This is done manually instead of with machines to disturb the environment as little as possible.
You hear mixed stories about glycerin, what exactly is this?
The glycerin used in our Cleanser is a consumption-grade glycerin extracted from vegetables. This glycerin has very strong moisturising properties.
Your ingredient list names perfume.how so?
No, in our products you will not find anything that can have any adverse effects on the skin. The perfume that appears on our ingredients list is in fact not a perfume, but a term used for an oil that we use in our products. Due to regulations, the term perfume must be used, while it is not a real perfume.
How can you guarantee shelf life without the use of artificial additives?
We make our products sustainable by using, among other things, vitamins C and E, natural antioxidants. Various components of used fruits and extracts also contain natural preservative properties. In addition to their preserving effect for the products, these ingredients also have good properties for the skin. The packaging ice use are made with 'airless' bottles, so the product in the bottle is well protected against external influences.
The product I use sometimes seems a bit different from last time, how is this possible?
ecause our ingredients are produced naturally, there are differences per harvest. Influences such as seasons, temperatures, amounts of rain or periods of drought affect our products and, for example, their appearance. For example, a plant from one harvest will impart more color to an extract from a plant from another harvest. Small differences in color, smell and the like can therefore sometimes occur. Of course we ensure that these differences do not affect the quality of the product as you are used to!
do your products contain a natural SPF?
Some of the ingredients we use contain a natural SPF, for example in the Shea Butter. However, this SPF is so low that we recommend using Abloom Luminous SPF 30+ Day Cream. This multipurpose cream contains an all natural SPF and is safe for the coral reefs as well.
I just bought a new product from you. I've pumped several times and nothing comes out.
Our bottles are equipped with an airless pump system. This means that the bottom (inside) rises a little bit with each pump, so that no air can get to the product, so that it stays good for longer. It may be that there is a little more air at the top at one time than at other times, so that you really have to pump more often before something comes out for the first time.
I recently started using your Abloom products and my skin is reacting. How is this possible?
This is completely normal. Some may experience pimples. This is the effect of detoxing your skin. expect it to clear after 2 weeks followed by a radiant and healthy skin!
How long will it take to get my order?
When ordered before 12.00 am we normally ship the same day during weekdays.
Do you ship overseas?
Yes, we ship world-wide.
If you place an order on business days before 2 PM*, you will receive your order within 1-2 business days.
*Standard time zone: UTC/GMT +1 hour, Daylight saving time: UTC/GMT +2 hours
Outside the Netherlands
Delivery times may vary between destinations. It may take up to 10 business days to receive your order.
The Netherlands: €4.95 and free delivery from €40
EU: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Germany, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, Luxembourg, Malta, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden €6.95 and free delivery from €40
Rest of the world: €19.95 and free delivery from €150
Can I return my product?
CANCELLATION AND RETURN POLICY
We hope that you are delighted with your order. However, you have the right to cancel your order within 14 working days following the day on which you received the products. Customers wishing to cancel an order must notify the company within 14 working days after the day on which you received the product(s) that you intend to return. Your statutory rights are not affected. Goods must be returned, unopened and in the condition they were dispatched. If goods are returned in original condition a full refund will be made within 5 days of receiving the product. We recommend that you send any returns via Recorded Delivery, as the company will not assume responsibility for items lost in transit. Customers should return the goods at their own expense. To discuss the cancellation, or return of any Abloom product please email info@Abloomskincare.com.
If you wish to complain about any matter in respect of the goods or service please email info@Abloomskincare.com.
All orders are carefully checked before leaving our distribution warehouse. If you receive products that are damaged or that do not meet your requirements, please send us an e-mail with your order number, tracking number (you can find the tracking number in the confirmation e-mail), your e-mail address and telephone number. If possible, please attach photos of the damaged products. Please notify us of damaged products within 14 days of receiving your package. We will contact you as soon as possible.
Please note: The cardboard shipping box may be damaged during transportation. If there are any damages, we ask that you do the following:
In case of minimal damage, we request that you accept the package. In such cases the products and product packaging is often undamaged. But don't forget to make a note on your confirmation of receipt and take photos of the damaged package.If the shipping box is badly damaged, we ask that your refuse to accept the package. In this case, contact us directly via e-mail at firstname.lastname@example.org
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Elsker denne olie som. Fantastisk både i brug og duft.
De olie ruikt lekker en wordt snel opgenomen door de huid. Ook fijn in gebruik met de dagcreme en het masker. 😊
Heerlijk product, ik gebruik het iedere ochtend en avond
Heerlijke creme met nog een tintje ook. Ik ben fan
Goede werking, ruikt heerlijk en trekt mooi in. Héérlijk! Ik word er gigantisch blij van... en dat van oogcrème ;-).
I love it. My Skin is very soft after the Treatment.
Kan er niet tegen
Heerlijk product! Ik heb altijd erg droge handen en niks kunnen vinden wat echt helpt; tot nu!
Trekt lekker in, mijn huid blijft soepel en voelt echt gevoed aan.
I’m using Organic Hydrating Toner in combination with Miracle Oil. It’s truly amazing, calming, soothing, hydrating and it makes me feel young! I love it!!
Het is een geweldige olie die de huid goed voed.
Ook voor mijn huidmassage super!
zo fijn, de geur heerlijk en ik zie resultaat je huid knapt ervan op super producten
Organic Day Cream
It feels great after using
Ik vind deze product goed en lekker ruiken
It is great to have the natural SPF protection and it gives a healthy look to my skin. Applying it takes a little getting used, rubbing after years of “dabbing” but the results are great. The coverage is not great for all my rosacea patches but It doesn’t leave flaky patches on my sun damaged skin and I still end up with a health glow.